Fiber-Castell Student Acrylic Colour Set Pack Of 12 (12x9ml)

Thank you for choosing Zahoor Enterprises for your stationery needs. We are committed to providing you with the highest quality products and exceptional service. Below, you will find details regarding our shipping policies to ensure a seamless shopping experience:

Shipping Methods and Rates:

We offer various shipping options to accommodate your needs. The shipping methods available at checkout will depend on your location and the items in your order.

Shipping rates are calculated based on the weight of your order, destination, and chosen shipping method. You will see the shipping costs at checkout before completing your purchase.

Processing Time:

Orders are typically processed and shipped within 1-3 business days from the date of purchase. However, processing times may vary during peak seasons or promotional periods.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

Domestic and International Shipping:

We offer both domestic and international shipping to serve customers worldwide.
Domestic orders within [Country Name] usually arrive within 3-7 business days, depending on the shipping method selected.
International shipping times may vary depending on the destination and customs clearance procedures of the respective country. Please refer to the estimated delivery times provided at checkout for more information.
Shipping Restrictions:

Some items may be subject to shipping restrictions due to size, weight, or shipping regulations. In such cases, we will notify you promptly and provide alternative options if available.

Order Tracking:

Once your order has been shipped, you will receive a tracking number via email to track the progress of your delivery. You can use this tracking number to monitor the status of your shipment through our shipping carrier’s website.

Shipping Packaging:

At Zahoor Enterprises, we prioritize sustainability and environmental responsibility. Therefore, we use eco-friendly packaging materials for all shipments.

We refrain from using plastic packaging and opt for recycled materials whenever possible. Even the rope used for tying packages is sourced from recycled materials to reduce our carbon footprint.
Delivery Issues:

In the rare event that your order is delayed or lost in transit, please contact our customer support team at support@zahoorenterprise.com. We will work diligently to resolve any delivery issues and ensure that you receive your order as soon as possible.

Returns and Exchanges:

For information regarding returns and exchanges, please refer to our Returns Policy or contact our customer support team for assistance.

Thank you for choosing Zahoor Enterprises as your trusted partner in stationery. If you have any further questions or concerns regarding our shipping policies, please do not hesitate to contact us at support@zahoorenterprise.com. We are here to assist you every step of the way.