Cancellation Policy

At Zahoor Enterprises, we understand that sometimes circumstances change, and you may need to cancel an order. We strive to make this process as seamless and straightforward as possible for our valued customers.

Cancellation requests can be made by contacting our customer support team via email at support@zahoorenterprise.com or by calling our customer service hotline. Please provide your order number and relevant details to expedite the cancellation process.

Our cancellation policy is as follows:

Cancellation Period: You may cancel your order within 24 hours of placing it. After this period, orders cannot be canceled as they may have already been processed for shipping.

Refund Process: Upon cancellation within the specified period, a full refund will be issued to the original payment method used for the purchase. Refunds typically take 3-5 business days to reflect in your account, depending on your financial institution.

No Adjustment Fees: We believe in transparency and fairness. Therefore, there are no adjustment fees associated with cancellations. You will receive a full refund of the purchase price of the item(s) canceled.

Confirmation: Once your cancellation request is processed, you will receive a confirmation email from our customer support team. Please keep this email for your records.

Special Circumstances: In certain situations, such as backorders or custom orders, cancellation policies may vary. Our customer support team will provide you with specific instructions and information regarding such cases.

Our cancellation policy is designed to ensure a positive customer experience while upholding our commitment to honesty, integrity, and service excellence.

Thank you for choosing Zahoor Enterprises as your trusted partner in stationery since 1989. We appreciate your continued support and look forward to serving you in the future. If you have any further questions or concerns regarding our cancellation policy, please don’t hesitate to contact us.